Field Trip in East and North London

Liverpool Street Station Ironwork courtesy of Wikipedia
Wow, was Saturday a great day.
After feeling terrible and contagious on Friday, I met my Canadian rugby friend, David for a walk around East London.  We met at a Wetherspoon’s pub in Liverpool Street Station in the late afternoon.  Wetherspoon’s are like the McPub: big named lagers on tap, faceless, nameless service, non-descript food a flock of tourists at every turn.  Liverpool Street Station was built in the 1870’s on the site of the original Bedlam, yes, that Bedlam. And, while it is not as crazy as Waterloo or Victoria, it’s still the third busiest station in London.  Its Victorian architecture and ornate wrought iron design, gave meaning to the Victorian excess of the time, and is one of the best examples of that iron work left in the city today.
From there, we walked through Spitalfields Market, which on a Saturday afternoon, is completely empty – which was absolutely fine with me.  Even though it was empty, you could still get a pretty solid feel of what the environment is.  Spitalfields in the past had been a produce market, placed smack dab in the middle of the millinery district.  For years, it was the place where the weavers created most of the fabric, and the high street shops received what they needed to make clothing, draperies and tapestries.  In the 1600’s and 1700’s, the Spitalfields area was inhabited by Huegenots, who had brick homes on which they built an additional story to be able to capture as much light as possible to extend the work day and increase production.  Most of these brick homes had become pretty destitute in the 1970’s and 1980’s, as the area around Shoreditch became rife with crime and neglect.  Around that time, inspired artists and real estate speculators noticed these run-down brick homes with original 1700’s woodwork, in the simplistic Dutch Protestant style and the area started a resurgence.  Shops such as All Saints Spitalfields sprouted up and thrived and the area became a very trendy shopping and restaurant area. Nearby, you can get cheap clothing on Petticoat Lane, which historically was the resale area from the aristocracy. Think the Goodwill on steroids.
On Sundays, the Brick Lane market in the neighborhood is also there for shopping delight. This whole neighborhood is fascinating, as it was originally a  Protestant area, then a significant Jewish community with many older synagogues, and in recent times has been inhabited by Bangladeshi and South Indian Muslims.  One of the largest mosques in England is located in the neighborhood, close to the Aldgate tube station.  Brick Lane is home to a plethora of Indian, Pakistani and Bangladeshi restaurants, with the scents of spices, curry and roast meats wafting through the air at almost all times.  It is very hard to tell some of the restaurants apart, however, most places provide tasty South Asian food at reasonable prices.
After leaving the Brick Lane area, we passed a former built in the Romanesque style, parts of which date from the 1300’s.  The Charterhouse is right on the outside of the City of London, and part of it is still used as a church, as well as a monastery. Ironically, it is where James I, the first combined regent of Scotland and England held court on his first visit to London.  It was partially damaged in WWI and WWII.  It is definitely a place I will visit again and tour.
Charterhouse courtesy of Wikipedia
From there, we walked through Smithfield Market which has amazing historic significance, both as a meat processing center as well as the place where William Wallace of Braveheart fame was hung in the 1300’s.  Again, there are some architecturally significant Victorian structures, which many developers would love to tear down and replace with mixed use buildings.  Ironically, Prince Charles is leading the charge to have these building recognized as historically significant, with some mixed success.  So far, his campaign is working, however, stay tuned.
From there, we walked by the Ten Bells Pub, one of the pubs famous for the Jack the Ripper murders, the Barbican Estate – an architectural monstrosity pretty close to the London Wall, some pieces of which date from Roman times.  The piece that we came close to was in this picture, and dates from the 13th Century. It is definitely fascinating to see such pieces of history next to some modern architecture.
London Wall near the Barbican
Then it was on to the Central Line tube, east to Tottenham Court Road Station.  I am a complete transit geek, as you will see in more posts on this blog.  The London Underground fascinates me with its history, disused stations, complexity and quirky service.  I have talked about the public transport here in another post, but, this time I was actually able to see a disused station from a line, thanks to David’s direction (he’s also a transit geek, so, we got along swimmingly).  The British Museum station was between Holborn and Tottenham Court Road, and closed in 1933 when the Holborn station was remodeled with new escalators instead of lifts.
We changed to the Northern Line to go to a pub in Kentish Town called the Southampton Arms. This pub has hand pumped ales and ciders that are all from independent brewers local to London.  As David said, it isn’t unusual for the farmer’s wife to come into the pub with a pony keg in the back of the truck, directly from the orchard or brewtank.  There were multiple different ciders and ales with not a lager in site.  It was 5pm, and the place was absolutely packed to the gills with everyone enjoying inexpensive, homecrafted ales and ciders in traditional public house fashion.  Great music, awesome conversation and people calling the barmaid “Luv”.  This place makes some of the brewpubs and local beer houses – even the famous ones in Portland, OR – look like a McBrewpub. And, yes, that’s amazing.
After two pints there, we headed down to Camden Town, which is where every 19-24 year old with a bit of money goes to get absolutely shitfaced, vomit in the streets, dance, listen to local rock bands and eat cheap Chinese takeaway after spending too much time and money in the pub.  Camden Market is the largest public market in London, and I will definitely check it out on a day that I have taken a ton of Xanax and I wish for lots of human contact with hipsters.  It will be like an afternoon in Belltown in Seattle.  We did have a pint at The Lock Tavern, definitely a hipster place, but I am a sucker for any place that plays 60’s B-side Soul.  We both had a bitter, and I saw Leonardo di Caprio heading upstairs to the VIP area as I was heading to the toilet.  Definitely hipster cred there.
Gordon's Terrace courtesy of gordonswinebar.co.uk
From Camden Town, we headed south to Charing Cross Station to Gordon’s Wine Bar, London’s oldest wine bar since 1890.  Gordon’s has a cellar cave that used to open up to the Thames which would allow the tidal flow to move wine barrels into the cellar and then allow for them to be locked up and stored.  In present day, they also have a courtyard that has beautiful views of former boat docks for the Duke of Somerset.  It is a great place to drink a glass of port, even in 2 degree Celsius weather.
From there, we walked north to Soho to end the evening with the Kings Cross Steelers rugby team at the Duke of Wellington.  I met a few of the guys, and plan on going to training with them sometime soon.
This was a great field trip and definitely gave me a history lesson in some things that I normally would not have seen in London.

Fast food heaven

My first career was in hospitality business, at 17 I was a Crew Chief at McDonald’s and at 18, I managed my peers. Kinda rough a few times, but, it definitely started my love for the restaurant business there.  It was the first degree that I pursued at Michigan State and the restaurant business is still very close to my heart.  Not only because I love to eat, but, there’s also something about the organized chaos or strategic process that fascinates me to this day.  The way that McDonald’s revolutionized the production and standards part of a mostly mom and pop industry still has impacts to this day on how people eat globally. Being a bit OCD, the standardized processes and achievable standards energized me and set my career in motion, opening more and more opportunities for me for process improvement and change management in my career.  But, I digress….

I have a love affair with McDonald’s, having eaten at a McDonalds in every one of the twenty five countries that I have visited. I order the same meal each time: Double Cheeseburger, Large Fries, Large Coke.  For the most part, this meal is exactly the same in every restaurant (except for the plain burgers served in Argentina, but, meh.) In any case, fast food is part of every culture, from street food in NYC or Chicago, to major chains like KFC, McDonald’s and Burger King, all of which can be found here in London. Though, with the rail based, grab and go sort of commuter culture there is much more competition for that quick quid to get something to eat prior to the train. You look around Paddington Station and they’re all there – McDonald’s on Platform 1, Burger King, Marks and Spencer and Sainsbury’s in the main mall part of the station, Upper Crust and Delice de France and Starbucks, right by the main ticket entry hall.  The choices are amazing.  But, one of them stands out above and beyond all the rest.

Pret a Manger (French for Ready to Eat – a play on the term Ready to Wear) is an English chain of quick service restaurants that are different than the others. According to their website, www.pret.com, their founders “made proper sandwiches avoiding the obscure chemicals, additives and preservatives common to so much of the ‘prepared’ and ‘fast’ food on the market today. The two of them had woefully little experience in the world of business. They created the sort of food they craved but couldn’t find anywhere else.” (Caveat – for a while, McDonald’s had a minority venture capital ownership until 2008, similar to Chipotle).

Pret is a sandwich and soup, mostly take away place. All of their ingredients are chemical and preservative free, including Free Range eggs, traditionally made mozzarella, Higher Welfare chicken breast, handmade soups and handmade mayo.  As well as baguettes baked onsite, locally sourced milk and yogurt products and fairtrade coffee.  Prices are also relatively inexpensive for what you get and portion sizes are reasonable, instead of a triple decker sandwich from Subway that is as big as your head.

They are everywhere in London, train stations, tube stops, high streets and even in Selfridge’s main store on Oxford Street. The service is quick and friendly and the restaurants are clean, organized and maximized on space.  It is a concept that will do very well in grab and go cities like New York, Chicago and Washington DC where they currently are doing business.  If they maintain the values of their corporate culture, we could be looking at the next craze in fast food.  I’d be concerned if I were Starbucks, or even my original favorite, McDonalds.

That still doesn’t mean that I won’t grab a Double Cheeseburger for 1 pound 29 pence every once in a while. But, I’ll choose the meatball and sweet chili wrap with a bowl of shepherds pie soup over it every day and twice on Sunday.

Ill in London

One of the things that I have been cursed with since birth has been sinusitis, caused usually by allergies to mold and dustmites.  Both of which are in abundance in my current temporary apartment. Since I moved here a little over a week ago, my national insurance number has not come through, which hampers me a little when it comes to seeing a physician.  Luckily, my employer has an onsite clinic and the physician there could prescribe the triple threat cocktail to get rid of the sinus infection: antibioitic, antihistamine and nasal corticosteroid.  As she hands me the prescriptions, she tells me that since I do not have a NHS number, I will have to pay cash for the prescriptions, just like in the US if there were no insurance.  Immediately in my head, I assume I will have to take a second mortgage out on my condo in Seattle to pay for these drugs.

Enter Boots. Boots is a pharmacy that happens to be everywhere, similar to Walgreens in the US, but with ready to eat lunch combos and no holiday decorations for sale.  It’s not a place that you can find everything, but it sure is a place that when you’re sick, the pharmacist can actually navigate and help you out.  Not that US pharmacists cannot, it’s just a little bit different.  I speak to the pharmacist, expecting to get a quote for these drugs at 100 GBP, as that’s roughly what they would cost in the US. She apologizes profusely saying, “These would be so much more inexpensive if you had your NHS number.” “How much?”, I ask.  “80-90%”, she adds.  She then rings them up and says – “20 pounds please.”

My eyes bug out of my head, not only because this is already 80% less than I was expecting to pay, but it is significantly less expensive for me without insurance in England then it is for people with insurance in the US. Now, don’t get me wrong, I’m not going to make this a manifesto about prescription coverage and the US medical insurance system.  But, it is absolutely maddening to know that other mature economic countries can keep medical costs under control.  And before you say, “the NHS is not the answer”, you’re right, hence why supplemental private health insurance exists here. But, in any case, all that does is make your costs even less.

For the expats out there, verify with your employer that private health insurance exists and how much it costs for you to enroll.  In my case, the insurance is included in my benefits and able to be removed if your partner has better private insurance, though you get no reimbursement for the opt out. Otherwise, get the process of registering for your NHS number as soon as you can, as it can take anywhere from 7-21 business days to have it process.  This doesnt mean that you will not be able to get care, as it is illegal to turn anyone away from medical care in the UK.  But, it sure will make it easier and cheaper.

Today, about a 4

Not all days while in transition are a ten.  Today things feel very overwhelming, most because things move at their own pace and my control freakish sides of my personality make me frustrated when I cannot impact anything.  It is like hurry up and wait.  Renting my condo in the US – waiting for a solid renter. Bank account – waiting on things to process. Check cashing – waiting on the bank account.  Routine – waiting on me to finish my benefit selection, ie, find a gym, make a grocery list.  My stuff is in two separate shipments, one which should be here on the 29th, one that will not be here until the middle of whoknows.

Argh.

Any one of my friends will tell you that this is my not-so-latent OCD coming out in full force, and I would agree with them wholeheartedly.  Part of this move is definitely about learning to become zen with those things that cannot be controlled and becoming one with the different culture and routine that naturally comes with the territory. But, damned if I didn’t wish for my pillows which are somewhere over the Atlantic in an air container.

Overall, the commute has not been too bad and everyone at work has been exceptionally nice.  My commute is as follows right now:  walk one block to the number 23 bus (Willesden Junction->Liverpool Street Station), heading east to Paddington station.  Ride for fifteen minutes, get off at that stop, walk to Platform 1, 2 or 8, whichever one has the next fast train to Reading.  Ride that train for 22-27 minutes, then board a shuttle bus for a ten minute ride to the Thames Valley Park which has the offices of Oracle, Microsoft and a couple others.  Walk to my hotdesk on the second floor and get to work.  Overall, about an hour.  When I move to my new flat, you can eliminate the part with the first bus, as I will walk the two blocks to Paddington.  It’s not driving, so I can read, listen to music or work on any of the trains or buses.

I’m also walking a ton more than I did in Seattle.  The lack of a car is a very good thing.  Yesterday, I racked up 16,000 steps and that was a lower than average day, as I just went to work and went home.  Tips on this though, wear comfortable shoes that look nice or invest in some insoles.  Well maintained footwear and the right level of formality on the footwear are both necessary.  In Britain, you cannot go walking around in tennis shoes all the time, if you want people to take you seriously in a professional sense.  Even at my company.

Also, I think the boiler is out in my flat.  If it’s as cold as it is now when I wake up, we’re going to have a problem.

That’s it for today.  I’m sure I will get out of this funk once some of the ice starts to crack on the things that are in motion. You can’t rush progress I guess.

Global Banking

I made a commitment to myself early on that I would not publish anything that was just a complete rant. So, keep me honest by flailing me in the comments – either here or on Facebook – if this degenerates into that type of communication. I mean it.

Bar none, the most difficult thing that I have had to tackle in this relocation has been the quest for the Holy Grail to open a bank account without a permanent address or a utility bill or a paystub, even with the sponsorship letter that my company has provided, the Tier 2 Intra-Company Transfer Visa that the British Embassy has already approved, a guarantee of my monthly salary or multiple letters to the bank with which my company has a Global Partnership for specific situations like this. Without being too dramatic, I have been to three different branches of this bank on four different occasions over the course of two weeks to try to complete the transaction of just opening a Current (Checking) account to ensure my first pay check can be deposited. It is absolutely maddening. It appears that the relocation company did not know the process, the branch managers did not know the process and the outsourced HR department did not know what happened after they sent the letter that they created to the Global Partnership Manager, making them unable to answer any of my questions.

In any case, the absolutely stellar manager and account agent at the branch today got me further than anyone else, though I will still have to wait up to three business days for my account to be finalised and created. Banking in Britain is the penultimate in bureaucracy, as shown in the beginning of this Monty Python skit. It probably got a little better once technology was introduced, but with the epic failure and subsequent nationalization of multiple retail banks, the complexity became exponentially larger. Add to that, the real fear of terrorist money laundering by expatriates and you have yourself tied up more than the phone lines to a radio station for NKOTB tickets in the early 90’s. I do not blame the service people in the banks; they are clearly collateral damage. There is no need to yell at them as it will not do any good. It’s just the system. In the US, you can get a bank account with a piggy bank full of pennies and a cute smile. Here it takes a ton more than that.

What have I learned from this situation? Ask FIRST about the banking assistance included in your relocation package. If you are being sponsored by a company, find out who their global banking partner is in your future country right after you speak with the relocation company. Most of the large retail banks have some sort of Premiere Global Banking service, like HSBC, Barclays and NatWest. In these situations, they will need for you to fill out a special application which will require the following:
■ A sponsor letter from your employer, including annual salary, monthly allowances, and bonuses.
■ This must include your past address from your home country and start date.
■ Also, it needs to include your joint account owner if married or partnered.
■ A verification of your identity notarized by a lawyer or an onsite branch officer.
■ A visa that has been verified after entry to the country.
■ Passport number and other form of identification

If you aren’t sponsored by a company, it will be exponentially more challenging. You need a permanent address, a passport, work or student visa and a utility or council tax bill that has your name on it. Now, that is completely counterintuitive from how it is in the States, where you cannot get a place to live or a utility bill without a bank account. Be prepared to provide references and never assume that you have given enough information, even if they have told you that you have. Follow-up is key.

Last but not least, the process is inordinately slow to do anything related to banking applications in the UK. Things get mailed places, hard copies are required and you can count on the fact that anything of import will take five to seven business days to resolve. Plan accordingly, as escalation or expedition is not possible in most cases.

Anyway, I am through most of it and may only have to wait two days more to get to deposit my first paycheck. Woohoo!

Where have the last five weeks gone? Oh, yeah…..Relocation

The past five weeks have been a complete blur. Between my previous job responsibilities, the holidays, house hunting, mid year review, pack and move, going away parties and 25,000 miles of air travel, I’m now living in London. For some reason, it still doesn’t feel real. Probably because I’ve only been here for four days and it still feels a bit like vacation. Probably because I’m still in temporary housing (more on that later) and probably because I still haven’t been able to open a UK bank account (there will be a whole separate article once I’m through that debacle).

Things of note since I’ve moved here…

No matter where you go, you cannot be within a block from a place of some sort of historical/architectural/social significance. For example, my temporary flat is an old Victorian in Notting Hill, a block from the Portobello Road. Yes, that Portobello Road from Bedknobs and Broomsticks and the traditional market. My new flat is two blocks from Lancaster Gate and Hyde Park. I commute through Paddington Station, had dinner in Covent Garden and drank in a 200 year old pub in Clapham.

London is expensive, especially if you convert from GBP to USD in your head every time that you make a purchase. However, (shockingly), this economy is not based on the USD. It’s based on the pound, and in a sense, it’s relative. If you can budget your money and live within your means, any place can be affordable. Though, it did kill me to pay £10 for a Bloody Mary today.
Public transportation is a dream here. Granted, I am a little biased having come from one city with deplorable public transport (Detroit) and a second with passable, yet challenged public transport (Seattle). There are so many options, but you are completely dependent on those things. Buses are great and run all night, The Tube is mostly reliable, but, requires a significant level of coordination to work. National Rail is everywhere, but, has the same level of coordination as the Tube to be successful. We will see how it pans out once I start commuting tomorrow. There’s always an expensive taxi, or maybe Flexcar.

The myth about British food all being crap is exactly that. It’s a complete stereotype, based on historic perception of the stodgy dishes of Shepherd’s Pie, Lancaster Hotpot and Fish and Chips. I’ve had some amazing food at most of the restaurants that I’ve visited since I’ve arrived. However, I am still completely overwhelmed by the grocery store as an expat. When you go to the grocery store in your home country, you know some of the staples that you will purchase. Now, I need to make new decisions about which things will become part of my pantry. It’s not as easy as it seems. No more Kraft Macaroni and Cheese, new cheeses, new deli meats, new soups and heat up dinners. It’s a little too much. We’ll see how it goes this week.

Also, British TV is not all Coronation Street, Masterpiece Theatre or Monty Python. For every Absolutely Fabulous, there is a terrible canned sitcom in its place. For every dramatic cinematic triumph, there is an abysmal reality show like Take Me Out, which includes one man and a bunch of desperate women. It makes the infamous Temptation Island look a bit classy. When it’s good, it’s sublime. When it’s bad, it is absolutely frightening.

Last but not least, before you think this temporary apartment in which I am living is some palace, it is painted in white and light yellow, with a black painted fireplace mantle, white cabinets and unfinished wood floors. The kitchen has not really been updated since the early 90’s, so, it has that ceramic tile and white goods combination. The bathroom is worse. The toilet doesn’t flush well and the shower head popped off on the second use of the shower. There are single glazed windows and radiator heat with a boiler that sometimes works, and often doesn’t. Good thing that the bedroom in which I grew up had steam heat and unglazed windows, so, I definitely know how to cope. Thankfully it is only temporary.

More to come later, specifically about my first day of work and the disaster of opening a bank account.